Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronic components?
We offer expedited shipping across the country. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 24-hour delivery.
Do all products come with a manufacturer warranty?
Yes, every device sold on Machines includes a minimum 12-month manufacturer warranty covering technical defects. Extended protection plans can be added during the checkout process.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. If the item is opened, it must be returned with all original packaging and accessories. A small restocking fee may apply to non-defective opened items.
How can I track the status of my order?
Once your order is processed, you will receive an email with a unique tracking number and a link to our real-time tracking portal to monitor your shipment's progress.
Are the products sold on Machines brand new or refurbished?
We primarily sell brand-new, factory-sealed electronics. However, we do have a dedicated 'Certified Refurbished' section where items are clearly labeled and have undergone rigorous 50-point quality inspections.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for high-value equipment.